In 2003, Information
Week magazine cited Herman Miller among the top
50 corporate innovators in the use of information technology, the highest
ranking by far of any office furniture manufacturer.
KIOSK is
an online resource that puts your order information at any Herman Miller dealer employee's fingertips: contracts, order
status, lead times, manufacturer updates, pricing, and more.
Z-Axis, a tool for creating workstation typicals and pricing is available to every dealer salesperson.
specIT, a text-based, searchable electronic specification tool, has memory and comparison abilities
Order
Management - accurate order placement and tracking
Project
Management - scheduling, receiving, and trade coordination
Delivery - prompt transfer of old or new furniture
Installation - trained crews experienced with all manufacturers' products
Asset
Management - inventory, determine value, transport
Moves,
Adds, and Changes -
smooth transitions of existing systems with minimal down time
CAD/Technical
Support - product specification; space and installation plans
Scheduled
Maintenance - keeping your workplace functioning well
Cleaning
/ Refurbishment -
taking care of your furniture investment
Leasing - creative ways to lower your cash outlay on not only furniture but
business machines, architectural services, and more...
Rentals -
options for temporary furniture
Web-based
furniture standards and procurement
AIM (asset
inventory management) is an asset management tool
that is web-based and can handle inventory (furniture or other) from multiple
warehouses.
eZconnect is an e-commerce tool that enforces a company’s furniture standards and conforms to their individual approval hierarchy.
Check out Tobron's
process map
(63KB
PDF document)
